A major player you can actually get hold of
Dexis Belgium offers a wide range of over 400,000 products and solutions. In addition to its headquarters in Hasselt, the company has branches all over the country. A personal service and a focus on the customer are core values. With dozens of incoming calls, emails and even faxes each day, this is no easy task. That’s why Dexis Belgium sought out JUVO in 2012.
Dexis Belgium wants to gain insight into their business processes, improve customer service and support their employees. The company also wants to update their existing business intelligence tool to centralise information and drive activities. Data plays an essential role in this: data-driven reporting and guidance is essential.